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What we do

We offer small businesses a full range of online support services that only much bigger companies could afford until now. We help you to save energy and time, cut your costs, and enter the world of green work. Our goal is to provide you with a complete online resource that contains only the products and services that today's businesses demand.

  • Help desk Phone Support 24/7 (includes Remote PC Repair services)
  • Internet telephone dashboard support (VoIP) and professional call center services from one to hundreds of users
  • Online and onsite PC support, maintenance, and repair
  • Facilitation of online meetings and events, training, demonstrations, and shows
  • Specialized services for the government, health care, and banking industries
Discover our services in detail

How we can help you

  • Cut communication costs by providing professional call center services accessible via the internet
  • Diagnose and repair computer problems remotely online and onsite, in a quick and effective way
  • Provide onsite networking services to configure TCP/IP, Wireless, firewall, CAT 5E/6 wired installations
  • Facilitate and organize online meetings, demonstrations, courses, shows and events
  • Implement remote work and work-at-home opportunities for your employees
  • Provide online training opportunities for employees, resellers, agents, distributors, etc.
  • Help develop effective PC and network security policies and safeguards, from single PC to large networks
Discover our services in detail

Who we are

IT Greenway LLC is an affiliate of The Papers Edge LLC, which was founded in the world of printed communication. We have become today the all-in-one support center and green online work resource for small to medium business.

Personal, small and medium businesses alike will discover a friendly collaboration that will never ask clients to pay for services they don’t need. Furthermore, they will be introduced to possibilities that only large companies could afford until now.

We are a human size corporation that has used the best of technology over the years to transcend paper and obsolete expenses and to enter and master the world of digital communication. The reward for this journey was increased efficiency, incredible possibilities, more respect for our world, and ultimately more profit… clean profit..

Today, with us, you can take the same route.

All-in-one resource

all in oneWe provide “green” technology services in communications, technical support, meeting and facilitation, and media arts services at a cost structured to fit your budget and needs. Think of us as your one stop shop for all of your business support needs!

Discover an Overview of our services
 

Small Business friendly

all in oneWe understand the needs of a growing small business and the importance of maintaining cost. Our goal is to provide our customers with only the services they need without feeling trapped in long term contracts or multiple plans like Silver, Gold, Platinum, with must-have features only available in the expensive Premium plans. We offer a menu of services in which the customer can choose from and you only pay for the services that you need.

     

Video Meetings and Training

Video Meetings and TrainingAccomplish more. Travel less. Even a world-wide video meeting for 4 to hundreds of clients is just a click away. No technical knowledge and no high fees. Provide presentations from any PC at home, office, or on the road.
Offer online training in: education, sales presentations, and instructional concepts in Arts to Zoology. Manage your business from anywhere, no need for an expensive office downtown. Meet and collaborate all around the world... or with the next city, impressively cutting transportation costs. The possibilities are endless…Read More...

 

VoIP & Virtual Call Center

VoIPWith a Call Center you get auto attendant and professional greetings to answer, manage and automatically redirect your phone calls to employee cell phones, home phones or any phone you choose. Call center services can be used with your existing phone systems currently in place.
As an added service we can provide VOIP “Voice over internet protocol” phone services bringing you or your company into the next generation of phone communications by replacing your existing phone service and utilizing your high speed Internet connection at a reduced cost.
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Your umbrella of Tech support

umbrella ITWe offer a full umbrella of computer support, no need for a staff of specialists in your company.
Your questions or issues will be answered by certified Computer Technicians.
We diagnose and repair most computer problems online in a fast and efficient way...
We provide our clients with the latest state-of-the-art PC Diagnostics: optimization, configuration, installation, security and maintenance.
We also help organizations develop effective security policies and safeguards and highly specialized services like FISMA reports (Federal Information Security Management Act) for federal agencies, banking, and health care industries.
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As Simple... as 1, 2, 3...

Video Meetings and TrainingSTEP 1: CONTACT us by phone, email, or chat online.
STEP 2: DISCUSS at no charge, your needs, ideas, or existing problems and we will quickly propose solutions at a cost you can afford.

STEP 3: RESOLVE your issue online (your mouse cursor moves "alone" on your screen), or safely start your real job: meeting, demonstration, course, and never worry because we are here for the technical background.
Experience a feeling of achievement without the stress. Focus on your work, we'll do the rest. Save time and energy.
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Efficiency, Results, Peace of Mind,... and Fresh Air

Results and EfficiencyWe really solve your computer issues. Consumer Reports conducted a survey of more than 23,000 PC users and found that online services (like IT Greenway) solve over 93% of software related problems, while PC manufacturers and small independent computer shops reportedly only solve about 59% of software issues. Relax!
You really save money. 98% of all PC problems are software related. Why drive to a computer shop, or ship your PC back to the manufacturer, or pay for the travel of a technician to your office when you can avoid those costs by working with us online! With The Papers Edge, you can avoid wasting time, money, transportation costs and delays by choosing an online support solution for your business needs.
You can really do more for less. Reduce your organizations energy and transportation costs with online phone and video meetings or events. Work from the comfort of your home (and your employees can too). Manage phone calls like a large company with our digital attendants. For similar results, you can dramatically cut costs down compared to traditional methods.

Go Green… and improve your image. Transportation is the largest end-use source of CO2, which is the most prevalent greenhouse gas (www.epa.gov). We offer some effective solutions: "High-tech working not only prevents costly commutes but protects the world from big carbon footprint" says Timesonline (Sunday Times)
Also, companies are being judged more and more by their attitude towards environment... judged by public opinion, the media, and even their own employees (Just how green are they? Timesonline). Being green is good for your image as it is for the planet.
Read More...

 

Meet
IT Greenway on

Facebook logo (TM and copyright Facebook)Check out our news feed page for up to date news on product & services, virus alerts, and software tools to help keep your computer running smoothly
Click here to become a fan of IT Greenway!

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The
IT Greenway
Tree

The Paper's Edge Tree symbolWe chose, years ago,
a tree
for our company logo because of its enduring qualities.
It represents growth, success, respect and a world everyone can benefit from. Similar to a tree with its umbrella of branches, our company offers its customers a complete umbrella of computer support services. The tree is also understandably connected to the environment. We are proud to be doing our part in protecting planet Earth by providing services to industry that can reduce costs associated with transportation, which makes up over 40% of our overall energy consumption.

"Save the planet and your bottom line"

Introducing
The IT Greenway concept

"One of the top 10 ways to save the planet and your bottom line" that's how PC Magazine views the new concepts of online work as a dream that IT Greenway makes true.

Our company philosophy is about customers working smarter, saving time, saving money, and helping the environment.
IT Greenway provides online solutions for everyday business needs.
From Online Meetings and PC support Services to graphics and media event services, our company is committed to reducing the consumption of our natural resources by providing online solutions to common business needs.
For every ton of paper that is recycled, the following is saved: 7,000 gallons of water; 380 gallons of oil; and enough electricity to power an average house for six months (www.epa.gov). Transportation sources accounted for approximately 29 percent of total U.S. GHG emissions in 2006. Transportation is the fastest-growing source of U.S. GHGs, accounting for 47 percent of the net increase in total U.S. emissions since 1990. Transportation is also the largest end-use source of CO2, which is the most prevalent greenhouse gas (www.epa.gov).

Contact

Eco friendlyIT Greenway TreeIT Greenway

9550 Somerset Pike
Suite 100
Somerset, PA 15501
Phone: 1-888-302-1118
Fax: 1-888-334-3374
.